Privacy Policy
Last Updated: December 4, 2025
At Celestial Connections, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Date of birth, birth time, and birth location
- Profile photos and biographical information
- Gender, sexual orientation, and relationship preferences
- Interests, hobbies, and lifestyle information
- Messages and communications with other users
- Payment and billing information (processed securely by third parties)
Automatically Collected Information
When you use our service, we automatically collect certain information, including:
- Device information (type, operating system, unique identifiers)
- Log information (IP address, browser type, pages visited)
- Location information (with your permission)
- Usage information (features used, time spent, interactions)
- Cookies and similar tracking technologies (see our Cookie Policy)
Information from Third Parties
We may receive information about you from third parties, such as:
- Social media platforms (if you connect your accounts)
- Authentication services (like Google Sign-In)
- Analytics providers
- Advertising partners
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our matchmaking services
- Calculate astrological and numerological compatibility
- Create and manage your account
- Facilitate connections between users
- Process payments and transactions
- Send you updates, newsletters, and marketing communications
- Respond to your comments, questions, and support requests
- Analyze usage trends and improve user experience
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
- Enforce our Terms of Service
3. How We Share Your Information
With Other Users
Your profile information (except sensitive birth details like exact time/location) is visible to other users for matchmaking purposes. You control what information appears on your profile.
With Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processors
- Cloud hosting providers
- Analytics services
- Email delivery services
- Customer support tools
For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
- Complying with legal processes
- Protecting the rights, property, or safety of Celestial Connections, our users, or others
- Investigating fraud or security issues
- Enforcing our Terms of Service
Business Transfers
If Celestial Connections is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We may share your information for any other purpose with your explicit consent.
4. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
Access and Portability
You can request a copy of your personal data in a structured, machine-readable format.
Correction
You can update or correct your personal information through your account settings.
Deletion
You can request that we delete your personal information, subject to certain exceptions.
Object to Processing
You can object to certain types of processing, including for direct marketing purposes.
Restrict Processing
You can request that we restrict how we use your information in certain circumstances.
Withdraw Consent
Where we rely on consent, you can withdraw it at any time.
To exercise these rights, please contact us at info@celestiaconnect.com or through your account settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Children's Privacy
Celestial Connections is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers.
9. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Marketing Communications
We may send you marketing emails about our services, new features, and special offers. You can opt out of these communications at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Adjusting your notification preferences in account settings
- Contacting us directly
Please note that even if you opt out of marketing emails, we will still send you transactional and service-related messages.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information we collect, use, and disclose
- Right to request deletion of your personal information
- Right to opt-out of the sale of your personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 5 above.
Our lawful bases for processing your information include:
- Performance of a contract (providing our services)
- Legitimate interests (improving our services, security)
- Consent (where you have provided it)
- Legal obligations
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page with an updated "Last Updated" date
- Sending an email notification to your registered email address
- Displaying a notice on our service
Your continued use of the service after changes become effective constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@celestiaconnect.com
Contact Form: Visit our Contact Page
Address: Celestial Connections Privacy Team