Frequently Asked Questions
Find answers to common questions about Celestial Connections
Getting Started
How do I create an account?
Click the "Sign Up" button on the homepage and fill in your birth details including date, time, and location. Our system will calculate your astrological and numerological profile automatically.
What information do I need to sign up?
You'll need your birth date, birth time (if known), birth location, and basic profile information. The more accurate your birth details, the more precise your cosmic profile will be.
Is Celestial Connections free?
We offer both free and premium memberships. Free members can create profiles, view matches, and send limited messages. Premium members get unlimited messaging, advanced compatibility insights, and expert consultations.
Matchmaking & Compatibility
How does your matching system work?
Our AI-powered system analyzes your sun sign, moon sign, rising sign, life path numbers, and other celestial factors to find matches with high compatibility scores.
What is a compatibility score?
Your compatibility score (0-100%) represents how well you align with another person based on astrological and numerological factors. Higher scores indicate stronger Celestial Connections.
Can I filter my matches?
Yes! You can filter matches by age, location, zodiac signs, and other preferences to find the most suitable connections.
Profile & Privacy
How do I update my profile?
Go to your Profile page and click "Edit Profile" to update your photos, bio, interests, and other details.
Can I hide my profile?
Yes, you can temporarily hide your profile or deactivate your account from your account settings.
Who can see my birth information?
Your exact birth time and location are kept private. Only your zodiac signs and compatibility information are visible to other members.
Messaging & Communication
How do I start a conversation?
Click on a match's profile and use the message button to send them a direct message. Make it personal and reference their interests!
Is there a limit to messages?
Free members have a daily message limit. Premium members enjoy unlimited messaging with all their matches.
Expert Consultations
How do I book an expert consultation?
Visit the Experts page, browse our certified astrologers and numerologists, and click "Book Consultation" to schedule a session.
What can I expect from a consultation?
Our experts provide personalized insights about your relationships, compatibility with specific matches, and guidance on your love journey.
Technical Support
I forgot my password. What do I do?
Click "Forgot Password" on the login page and follow the instructions to reset your password via email.
The site isn't working properly. What should I do?
Try clearing your browser cache and cookies. If the issue persists, contact our support team through the Contact page.
How do I delete my account?
Go to Account Settings and select "Delete Account." Please note this action is permanent and cannot be undone.